Microsoft Dynamics 365 Business Central ERP
Business Central ERP connects your finance, sales, service, project, warehousing, and manufacturing teams to help you adapt faster, work smarter, and perform better.
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Why Business Central
Is the Right ERP
Software for Your business?
It is an all-in-one ERP solution designed for growing businesses. The platform connects your operations, finance, sales, and customer service for smoother operations. Access to real-time insights, seamless Microsoft 365 integration, and cloud deployment drive better decisions and efficiency. Its ability to scale and adapt makes it a strong choice for businesses seeking agility, streamlined workflows, and sustainable growth.
Business Central Modules
Microsoft Dynamics 365 Business Central is a highly adaptable ERP solution designed tomeet the diverse needs of various industries.
Finance
Sales & Marketing
Manufacturing
Supply Chain
Warehouse & inventory
Finance
Business Central streamlines core financial functions, including General Ledger, Payables, Receivables, Cash Management, Fixed Assets, and Budgets. It supports journal entries, financial reporting, vendor and customer management, bank reconciliation, asset tracking, budgeting, and multi-company financials.
Additional features include Dimensions for segmentation, cost accounting, deferrals, and intercompany postings, enhancing financial visibility, compliance, and operational efficiency across departments and legal entities.
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Sales & Marketing
Sales and marketing functionalities within Business Central help manage contacts, opportunities, quotes, orders, and invoicing. It provides support for flexible pricing, campaign tracking, interaction logging, and document management.
With Outlook integration and robust reporting, users can analyze sales performance and streamline customer engagement, from prospecting to order fulfillment, ensuring efficient and data-driven sales operations.
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Manufacturing
The manufacturing capabilities of Business Central include managing production orders, BOMs, routings, work and machine centers, and capacity planning. It enables production scheduling, MRP, subcontracting, and version control of BOMs and routings.
Features also include shop floor control, standard costing with variance analysis, and support for agile and lean manufacturing through configurable processes and streamlined production workflows.
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Supply Chain
Key supply chain functionalities in Business Central cover demand forecasting, MRP-based supply planning, and purchase order management. Facilitates requisition and vendor management, order promising, drop shipments, and returns (RMAs).
The solution also supports landed cost allocation and managing item substitutions and cross-references—helping businesses optimize inventory, streamline procurement, and improve supplier coordination and delivery accuracy.
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Warehouse & inventory
With Business Central, warehouse processes are managed through location and bin setup, warehouse receipts, put-away, picking, and shipments. It streamlines internal movements, bin-level cycle counting, and advanced WMS with directed pick and put-away.
Features like zone/bin types and integration with handheld devices enable efficient, rule-based storage, movement, and fulfillment within multiple warehouse environments.
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Finance
Business Central streamlines core financial functions, including General Ledger, Payables, Receivables, Cash Management, Fixed Assets, and Budgets. It supports journal entries, financial reporting, vendor and customer management, bank reconciliation, asset tracking, budgeting, and multi-company financials.
Additional features include Dimensions for segmentation, cost accounting, deferrals, and intercompany postings, enhancing financial visibility, compliance, and operational efficiency across departments and legal entities.
Sales & Marketing
Sales and marketing functionalities within Business Central help manage contacts, opportunities, quotes, orders, and invoicing. It provides support for flexible pricing, campaign tracking, interaction logging, and document management.
With Outlook integration and robust reporting, users can analyze sales performance and streamline customer engagement, from prospecting to order fulfillment, ensuring efficient and data-driven sales operations.
Manufacturing
The manufacturing capabilities of Business Central include managing production orders, BOMs, routings, work and machine centers, and capacity planning. It enables production scheduling, MRP, subcontracting, and version control of BOMs and routings.
Features also include shop floor control, standard costing with variance analysis, and support for agile and lean manufacturing through configurable processes and streamlined production workflows.
Supply Chain
Key supply chain functionalities in Business Central cover demand forecasting, MRP-based supply planning, and purchase order management. Facilitates requisition and vendor management, order promising, drop shipments, and returns (RMAs).
The solution also supports landed cost allocation and managing item substitutions and cross-references—helping businesses optimize inventory, streamline procurement, and improve supplier coordination and delivery accuracy.
Warehouse & inventory
With Business Central, warehouse processes are managed through location and bin setup, warehouse receipts, put-away, picking, and shipments. It streamlines internal movements, bin-level cycle counting, and advanced WMS with directed pick and put-away.
Features like zone/bin types and integration with handheld devices enable efficient, rule-based storage, movement, and fulfillment within multiple warehouse environments.
Benefits of Dynamics 365 Business Central
Unify Your Entire
Business
Connect your financials, sales, service, supply chain, and operations in one seamless system. Eliminate data silos and gain a single source of truth for comprehensive business oversight.
Actionable Insights & Strategic Agility
Leverage built-in AI, embedded analytics, and seamless Power BI integration to transform complex data into clear, actionable insights. Spot trends, anticipate customer needs, and respond to market shifts with unprecedented speed and confidence.
Boost Efficiency &
Productivity
Automate manual tasks, streamline core processes, and empower your team with intuitive tools. Reduce errors, free up valuable time, and allow your staff to focus on higher-value activities.
Enhance Customer
Relationships
Gain a 360-degree view of your customers. Track interactions, manage service requests efficiently, and personalize experiences to build lasting loyalty.
Seamless Microsoft Ecosystem Integration
Natively integrates with Microsoft 365 (Outlook, Excel, Teams), Power Platform (Power BI, Power Apps, Power Automate), and other Microsoft services, providing a familiar and powerful user experience.
AI-Powered
Capabilities
AI delivers predictive forecasts for cash flow, sales, and inventory. Automate key insights, optimize resource allocation, and streamline operations, enabling proactive decision-making and a significant boost to overall business efficiency.
Advanced Customization and Scalability
Customize Business Central ERP precisely to your needs using modern extensions, then scale effortlessly. Adapt functionality, users, and global reach as you grow, ensuring your ERP perfectly supports your evolving business strategy.
Future-Proof Platform for Enduring Growth
Built on the secure and scalable Microsoft cloud, Business Central adapts effortlessly to your evolving business needs. Easily add users, expand functionality, integrate new services, and enter new geographical markets without the burden of complex IT infrastructure.
Low Cost of
Ownership
As a small or mid-sized business looking to control your cash flow, Dynamics 365 Business Central helps you keep costs low. You can leverage all the benefits of cloud ERP, such as low infrastructure investment and no upgrade or maintenance costs.
We are Reliable Dynamics
365 Business Central Partner of 200+ Businesses
Connect with a Business Central expert
Industry Solutions
We help Singapore businesses gain a competitive edge with tailored Dynamics 365 solutions. Connect with our experts to customise the right fit for your industry.
Shortline Inc. Canada
Problem
- Managing high-quantity serialized inventory was cumbersome, leading to delays in operations.
- Lack of a streamlined system for tracking returns, warranties, and replacements caused confusion and inefficiencies.
- The absence of real-time reporting and insights hindered quick, data-driven decision-making.
Solution
- Improved workflows enabled quick receipt and shipment of thousands of serialized items.
- Structured RMA process improved tracking of returns, warranties, and replacements.
- Integrated document storage and retrieval streamlined data management and compliance.
- Automated commission calculations enhanced transparency and efficiency.
Lime Concepts UAE
Problem
- Disconnected systems made it difficult to gain real-time insights, slowing decision-making.
- Departments operated independently, leading to communication gaps and inefficiencies.
- Multiple disjointed platforms resulted in redundant work and process inefficiencies.
Solution
- Unified accounting, supply chain, inventory, and operations on a single platform.
- Real-time visibility for top management and department heads, enabling faster, data-driven decisions.
- Custom reports integrated within Business Central for actionable insights.
Heineken Vietnam
Problem
- Faced challenges in streamlining the distribution network due to language barriers
- Providing ERP access to 1,000+ sub-distributors proved complex and costly
- Managing orders, inventory, and payments across multiple Business Central tenants created inefficiencies
- Lack of centralized control and visibility hindered operational effectiveness
Solution
- Built a bilingual customer portal integrated with Dynamics 365 Business Central to overcome language barriers.
- Enabled sub-distributors to manage orders, inventory, and payments through a centralized platform.
- Used Microsoft Dataverse to route data accurately across multiple Business Central tenants.
Family Care Medical Services USA
Problem
- Faced challenges in managing finance and inventory separately, the client sought a unified platform.
- Needed a system to simplify inventory management and improve supply chain and procurement operations.
Solution
- Unified finance and inventory operations for better visibility, control, and streamlined workflows with Dynamics 365.
- Utilized Inventory Management and Supply Chain Management modules for optimizing stock control and streamlining procurement processes.
- Implemented Financial Management module for automated accounting and financial insights.
Ace Services Singapore
Problem
- Using different financial systems made consolidated reporting difficult for the company.
- Lack of integration caused delays and errors, impacting decision-making.
- Manual consolidation was time-consuming and reduced visibility.
Solution
- By implementing Dynamics 365 Business Central, the company gained a unified platform for financial data.
- Built-in reporting enabled real-time, accurate consolidation across teams.
- Automation reduced manual work, improving visibility and decision-making
Summit Power Singapore
Problem
- Dynamic fuel pricing posed challenges in predicting and controlling power generation costs, complicating end-user pricing and impacting revenue stability.
- Power supply logistics increased complexity and strained finances.
Solution
- Implemented D365 Business Central for real-time fuel tracking and automated, accurate power pricing.
- Business Central’s built-in forecasting tools enabled better budgeting by anticipating cost fluctuations and improving profitability.
- Streamlined logistics and cost management, reducing inefficiencies and improving financial control.
Baxter-RutherfordInc USA
Problem
- The company sought an ERP solution to automate its business processes and optimize resource utilization.
- Their unique sales processes, including representation contracts, consigned inventory, and buy/sell inventory, required customization in an ERP system.
Solution
- Implemented Dynamics 365 Business Central as the comprehensive ERP solution.
- Created a specialized module to track sales as service commissions for representation contracts.
- Developed features to manage consigned inventory, including storage and order fulfillment.
- Integrated procurement and sales modules for buy/sell inventory management.
- Power BI reports were developed as required.
Redwood Retail Dubai
Problem
- The company was using Microsoft AX but wanted to migrate to Business Central to reduce licensing costs.
- Extensive customizations in their AX setup made migration challenging, requiring reimplementation of key processes in Business Central.
- Highly customized orders with unique raw materials and designs created challenges in standardizing operations.
Solution
- Migrating to Business Central allowed Redwood Retail to reduce licensing costs while maintaining essential functionalities through customizations.
- Custom solutions were developed in Business Central to handle unique order requirements, including variable raw materials and designs.
- The new system streamlined operations and maintained flexibility for custom orders, ensuring seamless adaptation to Business Central.
Shortline Inc. Canada
Problem
- Managing high-quantity serialized inventory was cumbersome, leading to delays in operations.
- Lack of a streamlined system for tracking returns, warranties, and replacements caused confusion and inefficiencies.
- The absence of real-time reporting and insights hindered quick, data-driven decision-making.
Solution
- Improved workflows enabled quick receipt and shipment of thousands of serialized items.
- Structured RMA process improved tracking of returns, warranties, and replacements.
- Integrated document storage and retrieval streamlined data management and compliance.
- Automated commission calculations enhanced transparency and efficiency.
Lime Concepts UAE
Problem
- Disconnected systems made it difficult to gain real-time insights, slowing decision-making.
- Departments operated independently, leading to communication gaps and inefficiencies.
- Multiple disjointed platforms resulted in redundant work and process inefficiencies.
Solution
- Unified accounting, supply chain, inventory, and operations on a single platform.
- Real-time visibility for top management and department heads, enabling faster, data-driven decisions.
- Custom reports integrated within Business Central for actionable insights.
Heineken Vietnam
Problem
- Faced challenges in streamlining the distribution network due to language barriers
- Providing ERP access to 1,000+ sub-distributors proved complex and costly
- Managing orders, inventory, and payments across multiple Business Central tenants created inefficiencies
- Lack of centralized control and visibility hindered operational effectiveness
Solution
- Built a bilingual customer portal integrated with Dynamics 365 Business Central to overcome language barriers.
- Enabled sub-distributors to manage orders, inventory, and payments through a centralized platform.
- Used Microsoft Dataverse to route data accurately across multiple Business Central tenants.
Family Care Medical Services USA
Problem
- Faced challenges in managing finance and inventory separately, the client sought a unified platform.
- Needed a system to simplify inventory management and improve supply chain and procurement operations.
Solution
- Unified finance and inventory operations for better visibility, control, and streamlined workflows with Dynamics 365.
- Utilized Inventory Management and Supply Chain Management modules for optimizing stock control and streamlining procurement processes.
- Implemented Financial Management module for automated accounting and financial insights.
Ace Services Singapore
Problem
- Using different financial systems made consolidated reporting difficult for the company.
- Lack of integration caused delays and errors, impacting decision-making.
- Manual consolidation was time-consuming and reduced visibility.
Solution
- By implementing Dynamics 365 Business Central, the company gained a unified platform for financial data.
- Built-in reporting enabled real-time, accurate consolidation across teams.
- Automation reduced manual work, improving visibility and decision-making
Summit Power Singapore
Problem
- Dynamic fuel pricing posed challenges in predicting and controlling power generation costs, complicating end-user pricing and impacting revenue stability.
- Power supply logistics increased complexity and strained finances.
Solution
- Implemented D365 Business Central for real-time fuel tracking and automated, accurate power pricing.
- Business Central’s built-in forecasting tools enabled better budgeting by anticipating cost fluctuations and improving profitability.
- Streamlined logistics and cost management, reducing inefficiencies and improving financial control.
Baxter-RutherfordInc USA
Problem
- The company sought an ERP solution to automate its business processes and optimize resource utilization.
- Their unique sales processes, including representation contracts, consigned inventory, and buy/sell inventory, required customization in an ERP system.
Solution
- Implemented Dynamics 365 Business Central as the comprehensive ERP solution.
- Created a specialized module to track sales as service commissions for representation contracts.
- Developed features to manage consigned inventory, including storage and order fulfillment.
- Integrated procurement and sales modules for buy/sell inventory management.
- Power BI reports were developed as required.
Redwood Retail Dubai
Problem
- The company was using Microsoft AX but wanted to migrate to Business Central to reduce licensing costs.
- Extensive customizations in their AX setup made migration challenging, requiring reimplementation of key processes in Business Central.
- Highly customized orders with unique raw materials and designs created challenges in standardizing operations.
Solution
- Migrating to Business Central allowed Redwood Retail to reduce licensing costs while maintaining essential functionalities through customizations.
- Custom solutions were developed in Business Central to handle unique order requirements, including variable raw materials and designs.
- The new system streamlined operations and maintained flexibility for custom orders, ensuring seamless adaptation to Business Central.
Why Choose Us as Your Business Central Consultant?
Intelegain, a certified Microsoft Dynamics Partner, brings global expertise with 200+ successful implementations. With a presence in five countries, we deliver seamless, localized support to businesses of all sizes.
We align technology with business strategy through end-to-end services across Microsoft Dynamics 365, Azure, app development, and cloud transformation. From consulting to execution, our solutions drive efficiency, spark innovation, and deliver long-term value.
Partner with Intelegain and experience the impact of a technology-first, customer-centric approach to digital transformation.
Frequently Asked Questions
Everything you need to know about Dynamics 365 Business Central
It is a cloud-based enterprise resource planning solution that unifies key business functions like finance, sales, supply chain, and manufacturing. It integrates real-time data, streamlines workflows, boosts collaboration, and drives smarter decision-making.
It is a comprehensive system that connects various business operations into one unified platform. It enables businesses to boost efficiency, make smarter decisions, and scale effectively across departments.
Business Central is a versatile, all-in-one ERP platform with seamless Microsoft 365 integration. It offers real-time insights, supports scalability and automation, reducing manual work, and staying agile in a dynamic environment.
Key Capabilities of Dynamics 365 Business Central: - Real-time financial data and reporting - Centralized inventory and warehouse management - Project and job costing - Sales performance and customer tracking - Streamlined procurement and vendor management - Built-in AI features with Microsoft Copilot - Automated subscription billing and revenue forecasting
With Essentials at $70/user/month and Premium at $100, pricing adjusts to your scale and features. It’s simple, upfront, and flexible.
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